At Mirai Wellbeing, we focus on providing respectful and person centred disability support to people across Melbourne and Victoria. To make sure our services stay strong and reliable, we carefully follow every update from the NDIS Quality and Safeguards Commission.

The Commission recently released its Statement of Intent for October 2025. This update outlines the priorities that will guide how disability services are regulated across Australia. These changes have a direct impact on the way providers operate and how participants experience support.

Here is an easy to follow summary of what this update means for you.

Why This Update Matters

The NDIS Commission is responsible for protecting the rights of people with disability and ensuring they receive safe, high quality support.

The Statement of Intent explains how the Commission will strengthen safety, improve the overall standard of care and ensure that providers in Melbourne and across Victoria meet the expectations of the NDIS Framework.

Key Updates from the October 2025 Statement of Intent

Stronger Focus on Participant Safety

The Commission is increasing its efforts to prevent harm and respond quickly whenever something goes wrong. All providers are expected to have clear procedures in place to keep participants safe at all times.

Higher Expectations for Quality

The Commission is working to ensure that participants receive consistent and reliable support no matter where they live or what type of service they receive. This includes stronger staff training, better systems and a focus on continuous improvement.

Greater Focus on Preventing Fraud

There is now a deeper commitment to identifying and preventing the misuse of NDIS funds. This protects participant budgets and strengthens the integrity of the Scheme.

A More Proactive Approach to Regulation

The Commission will be using data and evidence to identify risk early. This means that issues can be addressed before they affect participants.

Human Rights at the Centre

Human rights principles are now receiving stronger attention. The Commission is committed to making sure that people from multicultural communities, Aboriginal and Torres Strait Islander communities, LGBTQIA communities and people in regional and remote areas are heard and respected.

What This Means for People Receiving NDIS Support in Melbourne and Victoria

If you receive NDIS supports or are planning to start soon, this update is relevant to you.
You can expect:

• Stronger protections and clearer information about your rights
• Higher quality services from registered providers
• Better handling of complaints and concerns
• More inclusion and respect for people from diverse backgrounds
• More opportunities to speak up and provide feedback about your supports

What This Means When You Choose a Provider

For anyone who is searching for an NDIS provider in Melbourne or Victoria, the Statement of Intent makes it clear what good support should look like.

A quality provider should:
• Communicate clearly and transparently
• Have strong safety and reporting procedures
• Listen to you and involve you in all decisions
• Train their team regularly
• Show that they are committed to ongoing improvements

At Mirai Wellbeing, we welcome these expectations and we already operate in line with them.

How Mirai Wellbeing Aligns with the New Standards

We are committed to meeting the highest standards set by the NDIS Commission. This includes:

• Providing safe and reliable support
• Maintaining strong systems for quality and reporting
• Ensuring our team stays updated through regular training
• Protecting participant rights and dignity
• Listening to participants and improving our services based on feedback

These updates strengthen the values we already follow. We believe every person has the right to feel supported, respected and in control of their own care.

A link to the original announcement.

Looking for Support in Melbourne or Victoria

If you are ready to work with a provider that puts your safety, rights and wellbeing first, Mirai Wellbeing is here to help.

We support people across Melbourne and surrounding areas with personalised and dependable NDIS services that follow the highest standards.

Contact us:
0468 037 676
[email protected]
Visit: miraiwellbeing.com.au